Trusir provides home tuition services by connecting students/parents with verified home tutors.
The tutoring is conducted offline at the student’s home or a mutually agreed location.
2. Registration
Parents or legal guardians must register students under the correct age group.
Accurate information must be provided during registration, including address, contact details, and academic requirements.
3. Tutor Assignment
Tutors are assigned based on subject requirements, location, and availability.
Trusir reserves the right to change the tutor if necessary.
4. Fees & Payments
Fees must be paid in advance as per the agreed schedule.
Refunds are only issued in exceptional cases, subject to Trusir’s discretion.
Any cancellation must be informed at least 24 hours in advance to avoid charges.
5. Code of Conduct
Students/Parents must ensure a safe, respectful, and non-disruptive environment for tutors.
Any kind of misconduct, harassment, or inappropriate behavior may lead to termination of services.
6. Attendance & Timings
Punctuality is expected from both sides.
Missed classes without prior notice will not be rescheduled or refunded.
7. Liability
Trusir verifies tutors to the best of its ability but is not liable for any personal loss, injury, or damage caused during tuition.
Parents are responsible for the safety and supervision of students at the tuition location.
8. Privacy
Personal information is collected solely for service delivery and is not shared with third parties without consent.
9. Changes to Terms
Trusir reserves the right to update these terms at any time. Users will be notified of major changes.
10. Course Renewal Policy
The monthly tuition fee must be renewed between the 1st and 5th of every month.
If the payment is not received within this period, the assigned tutor will not continue classes at the student’s location until the renewal is completed.
Trusir holds the right to reassign the tutor or cancel the service if repeated delays in payment occur.
11. Jurisdiction
All disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts at Motihari, Bihar.